Meet the Team

Dr. Urback is from the local area. He graduated from Sumner High School, after which he attended the University of Washington. He then attended the University of Washington School of Dentistry, receiving his dental degree in 1980. He spent a year at Michael Reese Hospital and Medical Center in Chicago, Illinois, doing a general practice residency, before establishing his family dental practice in Puyallup in December of 1981. Dr. Urback supports organized dentistry and the way organizations promote the health of our citizens. He is a member of the Pierce County Dental Society, Washington State Dental Association, American Dental Association, and Academy of General Dentistry. Continuing education is important in Dr. Urback’s office. With constant improvements in equipment, materials, and techniques, it is vitally important to commit time to keep learning. As a member of the Academy of General Dentistry, Dr. Urback shows his belief in continuing education. His receipt of the Fellowship Award in 1987 and the Mastership Award in 1996 are further evidence of this commitment. Dr. Urback and his staff attend many hours of courses every year, far beyond the necessary amount required to maintain licensure. They include lectures, hands-on courses, and practice management programs. Staff members also learn from each other and from their patients on a daily basis.

Dr. Hall was raised in Sumner where she graduated from Sumner High School in 1998. After deciding at a very young age she would like to become a dentist, she was fortunate enough to be accepted into a unique program at the University of Missouri, Kansas City where she could complete her Bachelor’s degree in two years and immediately begin dental school. After six years in Kansas City, she received a Bachelor’s degree in Biology and a Doctor of Dental Surgery from UMKC in May of 2004. After graduation she returned to the Pacific Northwest and worked in public heath for a year and a half. She is now happy to be a member of the team at Puyallup Valley Dental Care. Organized dentistry and continuing education are both very important to Dr. Hall. She is a member of the Pierce County Dental Society, Washington State Dental Association, American Dental Association, and Academy of General Dentistry. She is proud to be a member of such organizations because they put so much emphasis on the prevention of dental disease. Dr. Hall believes in being a lifelong learner. She is often attending continuing education courses in order to learn many new techniques and technologies occurring in dentistry today. Dr. Hall has a special interest in pediatric dentistry. Besides providing excellent dental care, her goal is to make “going to the dentist” a positive experience for children. She finds it extremely gratifying to play such a major role in developing young children’s lifelong views of going to the dentist.

Heidi is the newest member of our team. In June 2008 we welcomed her as the Office Manager for Puyallup Valley Dental Care. Her strong communication, leadership and organizational skills are an asset to the office. We welcome the energy and spirit that she shares with our staff and patients. “I am continually impressed by the genuine dedication, professionalism and integrity of this team. Patient care is truly and absolutely the highest priority at Puyallup Valley Dental Care.”
Pam is our Patient Coordinator. She will always greet you by first name  with her friendly smile. She has been in the dental field since 1988 and with Puyallup Valley Dental Care since 2005. Pam brings an immense amount of professionalism and strong customer service to our office. She will welcome your call and help find an appointment time that works with your schedule. “What I like most about working for Puyallup Valley Dental Care is how much we are able to give back to the community. We are also able to touch people’s lives and make a difference for people who once felt hopeless about their dental situation.”
Lesli entered the dental field in 1990 and has been with Puyallup Valley Dental Care since 1998. She is currently our Treatment Coordinator, after having been a chairside assistant for many years. Lesli provides a complimentary consultation for each new patient, where her years of clinical experience help her explain dental procedures and treatment needs on an individual basis. Lesli also reviews insurance benefits and discusses financial arrangements that make dentistry affordable to everyone. “It’s great to explain the benefits of a crown or a why it’s important to floss. I can tell when it clicks with a patient and they experience a sense of responsibility for their own dental health.”
Kris is the friendly voice you will hear calling to keep our patients current with continuing care appointments and treatment recommendations from Dr. Urback and Dr. Hall. Kris is a Registered Dental Assistant and our Continuing Treatment Coordinator. She has been in the dental field since 1986 and has worked in a part-time capacity with Puyallup Valley Dental Care since 2006. “I love interacting with patients and explaining why it is important to complete their recommended treatment and keep current with their continuing care. Through this I build relationships, friendships and experience satisfaction through the gratitude our patients express when their treatment is complete.”
Deb has been a Registered Dental Hygienist since 1984 and has been with Puyallup Valley Dental Care since 1996. She is a very devoted, detailed and caring person that gives 100% in all she does. “It’s a great feeling when a patient smiles after a deep cleaning or having anesthetic and says ‘that wasn’t so bad!’, especially when they have gone through a previous unpleasant experience. Here in our office, they’ve found out that dental treatment can be a painless experience.”
Becky is a Registered Dental Hygienist and the staff member with the longest tenure at Puyallup Valley Dental Care. She started with Dr Urback in 1990 and brings to our office her cheerful, soothing and nurturing touch. “I love working at Puyallup Valley Dental Care because of the excellent quality of dental care our patients receive, the integrity which Dr Urback and Dr Hall uphold, and the environment which encourages and challenges each individual to be the best they can be.”
Nan began her career as a Registered Dental Hygienist and with Dr Urback in 2000. She does a great job balancing work and fun!  She consistently has a "can-do" attitude and is eager to help out in any way she can. Her sense of humor keeps the office morale high. “The best thing about my job is all the wonderful and interesting people I come in contact with every day.”
Michelle, a Registered Dental Hygienist, has been in the dental field since 1996 and joined Puyallup Valley Dental Care in November 2006. She primarily works Fridays with Dr Hall. Her quick wit and fun personality livens up our office! Prior to joining our team, she was a Dental Hygiene Instructor at Seattle Central Community College in Seattle. "It is a pleasure to educate patients about their oral health and to help create self esteem through their smile.”
Nicole, a Registered Dental Assistant, started in the dental field in 1998. She has been at Puyallup Valley Dental Care since 2004. Nicole’s enthusiasm for dentistry, combined with her superb skills, make for a pleasant dental appointment. She has a gentle and fun way with our younger patients and enjoys introducing them to our environment. “My greatest thrill is meeting new patients with individual needs and seeing them all the way through their treatment.”
Heather is our versatile Registered Dental Assistant and Clinic Coordinator. She came to Puyallup Valley Dental Care in 2005. Heather performs many duties that help keep the office running smoothly and efficiently. She assists the doctors with lab work, which includes whitening trays, dentures, orthodontic appliances and diagnostic models. She is so gentle with our little patients and thoroughly informs parents of each child’s needs. “I really enjoy overseeing the children, especially for their first dental visit.”
Jill is a Registered Dental Assistant that started her dental career in 1985 and with Puyallup Valley Dental Care in 2006. She has a great passion for oral surgery procedures and has an extensive background with implant cases.  Jill has the remarkable ability to multi-task, including being a great conversationalist. She takes the time to explain procedures and answer questions. “It’s most rewarding to help patients overcome their dental fears.”
Mellissa is a Registered Dental Assistant and Sterilization Technician for Puyallup Valley Dental Care. She has been with us since 2003. Mellissa is an energetic, enthusiastic member of our team who is always flexible and eager to learn. She provides support to our entire clinical team and is always willing to help wherever she is needed. “I enjoy being part of the Puyallup Valley Dental Care family because they all work so hard as a team and it really comes across in the treatment of our patients. It is such a privilege and honor to work in this office!”

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